How admission works
First contact
Call, WhatsApp or walk in at any hour. Calling ahead helps us prepare.
Assessment
The doctor examines the person and talks with them and the family.
Plan and consent
The doctor explains the treatment plan. Forms are completed.
Settling in
The patient and family are shown around and told the daily routine.
What to bring
- Photo ID of the patient and of the family member accompanying them
- Previous prescriptions, discharge summaries and test reports
- All medicines the person currently takes
- Comfortable clothes for about a week, and toiletries
Please do not bring
- Alcohol, tobacco or any drugs
- Sharp objects
- Large amounts of cash or valuables
Your rights
Under the Mental Healthcare Act, 2017, most people are admitted as independent patients, by their own choice. A person who cannot make decisions about their treatment at that time may be admitted with support, under conditions set by the Act, with their nominated representative involved.
Patients have the right to be treated with dignity, to confidentiality, to information about their treatment and to communicate with family. You can read more in our article on your rights under the Mental Healthcare Act.
Visiting
Please call us before visiting so that the team can tell you the best time and what you may bring.
Fees
Costs depend on the treatment plan and length of stay. Please call and we will explain.
Ready to take the first step?
Call at any hour, or send a WhatsApp message if it is hard to talk right now. No referral is needed, and your details stay with the treating team.
24-hour helpline
+91 90727 72776+91 98950 93337CSS Campus, Poovanpuzha, Kavanad P.O., Kollam, Kerala 691003